What is the RhythmCARE Assist Service?
RhythmCARE Assist* is an automated and optional service that provides myLUX Patient App setup and connectivity assistance by email and/or text message.
The RhythmCARE Assist service helps you troubleshoot your myLUX Patient App, so your clinic can keep monitoring your heart remotely and give you peace of mind for your care. If your app beccomes disconnected, you will be notified and provided with videos and instructions to guide you through reconnecting the app.
Based on your sign-up preferences, you will be notified via emails and/or text messages.
Why is staying connected so important?
Your new LUX-Dx ICM† device connects with the myLUX Patient App to automatically send information about your heart rhythm to your clinic. This allows:
- Your health care team to monitor your heart rhythm remotely
- You to have less-frequent clinic visits
The system automatically checks to see if your app has become disconnected from your LUX-Dx ICM device or from a cellular or Wi-Fi network. It will send a notification if you lose connectivity.
Remember that it’s important to set up the myLUX Patient App and stay connected at all times so your clinic has the most up-to-date information. Signing up for RhythmCARE Assist can help you stay connected and easily troubleshoot any issues you may experience.
