The ExpertCare Program is designed to provide you with continued confidence in Boston Scientific products, customer support and technical services. Technical support is available 24 hours a day. Our service team has the expertise that comes from years of collaboration with our customers to better support your commitment to patient care.


Service Plan EverCare TotalCare PMCare
Phone Support Service
Unlimited technical support calls
Access to technical support 24/7/365
Performance Maintenance
Software updates and bug fixes
Annual preventative maintenance
Repair Services
Unlimited repair visits  
Labor and travel coverage  
After hours onsite service  
Complete parts coverage  
Overnight parts shipment  
Premium Features
Priority designation  
System relocation  
Software upgrades All