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Help Us Provide You With More Complete Product Performance Data

As always, we encourage reporting performance-related observations and returning products that do not meet expectations to Boston Scientific CRM at any time, to facilitate thorough analysis and ultimately more robust performance reporting. The data presented reflect Boston Scientific's understanding of product performance. We acknowledge that there is underreporting. 

Reporting Adverse Events

If you have product performance observations to report, please contact your local Boston Scientific sales representative or Boston Scientific's Technical Services department at:


United States: Phone 1.800.CARDIAC (1.800.227.3422) or 1.651.582.2698.

International: Please refer to the contact information list for local country addresses and phone numbers.



Returning Products to Boston Scientific

Boston Scientific provides a Returned Products Kit (Model 6499) that includes proper forms, shipping/packaging (biohazard bags), and a prepaid shipping label. It can be ordered at no charge through Boston Scientific's Customer Service department at 1.800.CARDIAC (227.3422) or 651.582.2698 or online. The kit should be returned to:


Boston Scientific
Cardiac Rhythm Management
Attn: Returned Products
4100 Hamline Ave North
St. Paul, MN 55112-5798