Skip to main content

My account

Boston Scientific accounts are for healthcare professionals only.

Create an account to access online training and education on EDUCARE, manage your customer profile, and connect with customer support and service teams.

My Boston Scientific account

Access your online applications and manage your customer profile.

Quick Links

Call customer care

Deep Brain Stimulation (DBS) device support

Using your remote

In control of your treatment

Your Deep Brain Stimulation system is easily controlled using your Vercise™ remote.  You can turn your device on, off, and change stimulation if your doctor gives you access. If your stimulation settings are not providing you with the therapy you are expecting, please contact your physician. 

How can I start or stop stimulation?

Person holding remote with the right hand unlock button highlighted

To get started, press the “unlock” button on the right-hand side of your remote.

Person holding remote with the center red button highlighted

Now, press the red button in the center of your remote to turn stimulation on. 

To turn stimulation off, simply press the center red button again.


How can I increase or decrease stimulation?

Person holding remote with the right arrow button highlighted

When adjusting stimulation, first click the right-hand arrow to access the main menu. Then select “stimulation.”

Person holding remote with the plus and minus buttons highlighted

You can then use the “plus” or “minus” buttons beside the on/off button to adjust your stimulation to the right level for you.


How can I access or change stimulation programs?

Changing stimulation programs can be done in a few easy steps. If your doctor has set up different programs, you can access those in a few clicks.

Person holding remote with the side programs button highlighted

Either press the “programs” button on the left side of your remote.

Person holding remote with the right arrow button highlighted

Or, click the right-hand arrow to see the main menu.

Click the right-hand arrow a second time to enter the programs menu.

Click the right-hand arrow a third time to enter the change programs menu.

Person holding remote with the up and down arrows highlighted

From there you can navigate through your programs with the up/down arrows.

Person holding remote with the right arrow button highlighted

Select your desired program by clicking on the right-hand arrow one last time.


How do I charge the remote?

Person connecting the remote to the USB power supply

To charge your remote, simply connect it to the USB power supply 

Person plugging charger into a wall  socket

and plug it into the socket.

Low battery screen

Whenever the remote is low on battery, it will show you a reminder to charge.

We’re here to help

Our patient services team is here to support you throughout your journey.

Available 5 am to 5 pm PT, Monday through Friday

MRI conditional symbol.

The Vercise Genus™ DBS System, Vercise Genus Mixed System with Vercise™ M8 Adapter, Vercise Genus Mixed System with Vercise™ Adapter S8, Vercise Gevia™ DBS System, and Vercise™ DBS Lead-only system (before Stimulator is implanted) provide safe access to full-body MRI scans when used with specific components and the patient is exposed to the MRI environment under specific conditions defined in the supplemental manual ImageReady™ MRI Guidelines for Boston Scientific DBS Systems.