POLARIS
Multi-Modality Guidance System
EverCare |
EssentialCare |
|
|---|---|---|
Phone Support Service |
|
|
Unlimited technical support calls |
✔ |
✔ |
Access to technical support 24/7/365 |
✔ |
✔ |
Performance Maintenance |
|
|
Software updates and bug fixes |
✔ |
✔ |
Annual preventative maintenance |
✔ |
✔ |
Repair Services |
|
|
Unlimited repair visits |
✔ |
✔ |
Labor and travel coverage |
✔ |
✔ |
Complete parts coverage |
✔ |
✔ |
Overnight parts shipment |
✔ |
✔ |
Phone Support Service |
|
|
Priority designation |
✔ |
X |
System relocation |
✔ |
X |
Hardware/software upgrades |
✔ |
X |
Coverage for up to 3 FFR Links |
✔ |
X |