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Explore articles, videos, how-to guides, and more. Each one is filled with practical advice that you can immediately apply to your day-to-day work leading the CVSL forward.

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  • 7 Healthcare Trends worth Planning for

    Dec 16, 2019

    External Link( 88.0 KB )

    Healthcare is a constantly evolving space. As a result, it’s essential to keep watch for trends in the industry. But which shifts are temporary, and which should cardiovascular service lines be planning for?

  • The Customer is Always Right: Tips for Improving Patient Satisfaction

    Oct 02, 2019

    External Link( 116.0 KB )

    We live in an increasingly consumer-driven world. As a result, more and more industries are examined through the lens of customer service – and healthcare is no exception. But how do we know if patients are happy with their treatment? And even if we did, what can we do to get better?

  • A How-To Guide for Assessing New Solutions

    Aug 12, 2019

    External Link( 63.0 KB )

    What technology should your CV service line pursue and explore? Gordon Wesley, DBA, FACHE, the Cardiovascular Service Line Administrative Director at St. Vincent’s Health System, uses this simple “cheat sheet” to evaluate.

  • TAVR Success: A team-based approach

    Jun 13, 2019

    External Link( 118.0 KB )

    A successful heart team can lead to a leaner and more efficient operation, improved patient selection, outcomes and satisfaction, and even ultimately benefit your bottom line. But it’s paramount to ensure you’ve laid the groundwork for success: which means embracing delegation, empowering key team members, and prioritizing transparency at every level.

  • 4 Questions That Can Improve Your Clinical Strategy

    Apr 29, 2019

    External Link( 61.0 KB )

    Maintaining a strong clinical strategy is an essential task for a cardiovascular service line leader. Gordon Wesley, DBA, FACHE, the Cardiovascular Service Line Administrative Director at St. Vincent’s Health System, has 4 thoughtful questions that he has found to lead to significant improvements.

  • Creating a Culture Of Ownership

    Mar 13, 2019

    External Link( 133.0 KB )

    Having a great culture can help improve employee satisfaction, retention and results for your cardiovascular service line. Culture can be defined by a team’s patterns of behavior, their thoughts and communications. Take a step back to think about how the many influences of culture on your team. Do the policies in place encourage employees to own their actions or do they instill consequences?

  • TAVR Reimbursement 101

    Feb 06, 2019

    External Link( 120.0 KB )

    For physicians and cardiovascular service line managers, it’s natural to focus exclusively on patient outcomes for TAVR procedures. And while successful clinical outcomes are always the goal, successful ICs and CVSLs also need to look at the economic impact of TAVR on their organizations. This requires an understanding of TAVR reimbursement, including coverage and payment policies.

  • The Most Popular Articles in 2018

    Jan 03, 2019

    External Link( 66.0 KB )

    In 2018, CVForward collaborated with your peers across the country to develop focused guides to the most pressing challenges facing today’s CV service line. To celebrate the end of another successful year shining a light on what works, we’ve compiled the five articles that you liked most in 2018.

  • 4 steps that will expand your LAAC patient population

    Dec 12, 2018

    External Link( 69.0 KB )

    Amy Schwartz of CHI Health Nebraska Heart delivers key steps to expand patient population for LAAC procedures.

  • Change Management in the CV Service Line

    Jul 10, 2018

    PDF( 3.0 MB )

    Download our guide to Change Management in the CV Service Line. Read about how industry leaders are approaching cardiology’s most pressing challenges, and start applying their learnings to your work today.

  • Want to elevate patient satisfaction in your CV service line? Dig deeper into the patient experience.

    May 22, 2018

    External Link( 49.0 KB )

    CV Service Line leaders Gordon Wesley and Mark Baker explore the changing landscape of healthcare by looking deeper into the patient experience for actionable insights.

  • 5 Strategies to Retain Top Staff

    Mar 12, 2018

    External Link( 51.0 KB )

    CVForward 5 Strategies to Retain Top Staff

  • The Value of an LAAC Coordinator

    Feb 12, 2018

    External Link( 66.0 KB )

    Left atrial appendage closure (LAAC) procedures are new and somewhat complex, by employing a dedicated LAAC coordinator, the Henry Ford Health System has created great success.

  • Embracing the Benefits of Servant Leadership

    Jan 08, 2018

    External Link( 109.0 KB )

    Learn what a servant leadership approach is and how it helps ensure alignment, participation & ownership in the CVSL.

  • Avoidable Utilization: Where to Start

    Dec 05, 2017

    External Link( 117.0 KB )

    Whether it’s wasted time, wasted effort or wasted expense, CV service lines across the country are being asked to address avoidable utilization. But where do you start? CVSL leader Gordon Wesley of St. Vincent’s Health System shares how he utilizes metrics and analyzes benchmarks to look for opportunities that eliminate waste.

  • Strategic Plans That Succeed

    Nov 14, 2017

    External Link( 117.0 KB )

    Writing a strategic plan? Building a strategic plan takes time. Whether you are drafting the plan or providing strategic input, consider applying these 5 simple tips from CVSL leader Casey Nolan.

  • Implementing the "Minimalist Approach" to TAVR Procedures

    Oct 06, 2017

    External Link( 112.0 KB )

    Implementing a minimalist approach for transcatheter aortic valve replacement (TAVR) procedures, where appropriate, can yield benefits. Josh Roberts of Piedmont Healthcare shares their experience in creating an optimized TAVR protocol.

  • 5 Simple Actions to Improve Patient Experience

    Sep 13, 2017

    External Link( 124.0 KB )

    Learn how to improve patient experiences within your cardiac cath lab in five simple actions such as, personalization, communication & culture within the CVSL.

  • Collaborating with the C-Suite

    Jul 11, 2017

    External Link( 34.0 KB )

    Communicating with the C-Suite is an essential skill for you and your department. Here are 5 proven strategies to help you negotiate in this sometimes challenging situation.

  • 5 Steps to Building a Destination Structural Heart Clinic

    May 30, 2017

    External Link( 117.0 KB )

    Read these tips from other CVSL leaders to help make your structural heart program run efficiently while also helping to improve patients’ lives.

  • 4 Tips for Future Leaders in Healthcare

    May 09, 2017

    External Link( 78.0 KB )

    Watch a video of expert Scott Garavet sharing his tips, which includes clinical knowledge and choosing a mentor on becoming a quality healthcare leader.

  • ACC Recap: Hot Topics for CVSL Leaders

    Apr 17, 2017

    External Link( 126.0 KB )

    See recaps from ACC’s 66th Annual Scientific Session & Expo if you’re a cardiovascular service line (CVSL) leader looking to thrive in today’s healthcare environment.

  • Staffing Solutions for Community Hospitals

    Mar 12, 2017

    External Link( 119.0 KB )

    Bud Warman, CEO of Highland Health systems in Kentucky, discusses the challenges that cardiovascular programs are faced with in rural communities.

  • 4 Leadership Tips for Introverts

    Feb 26, 2017

    External Link( 108.0 KB )

    If you’re an introverted leader, click here to read tips on how you can become an outstanding leader in the cardiovascular service line (CVSL) with your unique strengths.

  • 2 Tactics to Help Teams Embrace Change

    Feb 05, 2017

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    Learn suggestions from expert Chris Maxwell on how to make your CVSL strategic plan bulletproof & help teams not only go along with change, but embrace it.

  • Keys to Change Management in the CVSL

    Jan 15, 2017

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    Top Cardiovascular Service Line (CVSL) changemakers share how they have helped their organizations embrace change and stay ahead of the curve.

  • A Look Back at How You’ve Made CVForward a Success

    Dec 11, 2016

    External Link( 22.0 KB )

    Here at Boston Scientific, we’d like to wish you all a happy holiday. Thanks for making the CVForward launch a success. See what you can expect in the future!

  • 3 Ways to Implement A Powerhouse CVSL Strategic Plan

    Nov 27, 2016

    External Link( 103.0 KB )

    Watch a short video to learn valuable suggestions from Casey Nolan on how to implement a strong strategic plan for your cardiovascular service line (CVSL).

  • 4 Strategies for Soliciting Constructive Feedback

    Nov 27, 2016

    External Link( 68.0 KB )

    A key strategy for career growth is constructive feedback from others. Learn how you can grow your CVSL skills by asking the right questions to get the feedback you need.

  • 4 Steps to Embracing Disruption in the CVSL

    Nov 06, 2016

    External Link( 24.0 KB )

    While change can often be met with pushback, innovation & new technology are what keep your organization relevant. Learn how to overcome resistance in the CVSL.

  • Walking The C-suite Tightrope

    Nov 06, 2016

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    Being a CVSL leader demands a balancing act. On one side you have your staff & the other your administration. Both are essential to running a successful CVSL.

  • Thought About Launching a TAVR Program? How To Make The Case To Facility Leadership

    Oct 09, 2016

    External Link( 102.0 KB )

    Learn how to build a compelling case for launching a transcatheter aortic valve replacement (TAVR) program in your cardiovascular service line (CVSL) facility.

  • Upping Your Emotional Quotient

    Oct 09, 2016

    External Link( 132.0 KB )

    A high EQ is a priceless quality to have as a leader in healthcare. Learn how you can boost your emotional quotient and set yourself apart as a CVSL leader.

  • 5 Ways to Prevent Burnout

    Sep 11, 2016

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    Retention is a critical issue for the cardiovascular service line (CVSL) leader. Watch Kristine Hammer share tips on how to prevent employee burnout.

  • Anatomy of the Problem Staff Member

    Sep 11, 2016

    External Link( 137.0 KB )

    Learn how to identify problem employees in the CVSL, what makes them tick, and how to detoxify your team without losing valued members.

  • 6 Ways to Empower Your Hospital Staff: Tips For Promoting Engagement And Decision-Making At The Grassroots Level

    Aug 07, 2016

    External Link( 116.0 KB )

    Learn insights to help give your hospital staff the structure, resources & support they need to embrace active problem-solving & decision-making in the CVSL.

  • About CVForward

    Aug 07, 2016

    External Link( 114.0 KB )

    This is a platform dedicated to healthcare administrators in the CVSL. Learn from industry leaders on pressing issues and leave inspired and ready to take on change.

  • At-A-Glance Guide to Motivating the Healthcare C-Suite

    Aug 07, 2016

    External Link( 76.0 KB )

    Use this guide to learn the values, roles & more of each member of your C- Suite team. It’s important to get to know who to go to & how they can help in your CVSL.

  • Cutting The Cord: 4 Common Emotions That New CV Leaders Struggle With

    Aug 07, 2016

    External Link( 104.0 KB )

    Learn about the 4 common emotions you are likely contending with as a new healthcare manager in the CVSL and some advice on how to work through them.

  • Lead Like A Mountain Guide: 6 Guiding Principles For CVSL Leadership

    Aug 07, 2016

    External Link( 131.0 KB )

    Learn 6 core management principles that CVSL leaders can use as they help guide their team through the extreme environment of today’s healthcare landscape.

  • Physician Alignment: "WIIFM"–A Step-By-Step Guide To Getting Your Physicians On Board

    Aug 07, 2016

    External Link( 96.0 KB )

    Physicians can make or break your initiative. Whether they are employed by a hospital or an independent private practice, physician alignment is essential in the CVSL.

  • 5 Simple Ways to Reach the New Throughput

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    Discover Mark Baker’s 5 simple steps to improve throughput in the cardiovascular service line, by looking at it as a continuum of care.

  • Are you offering transradial interventions in your cath lab?

    External Link( 57.0 KB )

    Transradial intervention (TRI) is gaining support in literature and in cath labs across the United States. As healthcare evolves from fee-for-service to value-based care, the advantages of TRI over traditional transfemoral intervention represent an opportunity for better alignment between administrative goals and patient care.

  • Lessons Learned from Building a Destination Structural Heart Clinic

    External Link( 73.0 KB )

    Josh Roberts of Piedmont Healthcare shares the successes and failures that have come from building a world-class structural heart program.


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