Getting Advice and Reporting Integrity Concerns
Boston Scientific provides a number of resources that employees and others can use to ask a question, obtain guidance, or report a Code of Conduct concern. Boston Scientific strongly encourages use of these resources. One of the resources for reporting concerns is our Advice Line, a toll-free telephone number that anyone can call, 24 hours per day, seven days per week. The Advice Line handles calls in multiple languages. The toll-free number is 888-968-8425.
Note: The Advice Line is not designed for reporting product complaints. If you are not a Boston Scientific employee and need to report a product complaint, please call Customer Service at 888-272-1001. Boston Scientific employees, please follow corporate complaint reporting guidelines.
For Asking a Question or Reporting a Concern, see Code of Conduct, page 47.
Boston Scientific does not tolerate any form of retaliation against an individual arising from a good-faith report of a potential violation of our Code of Conduct, a related policy, or of an integrity concern. Retaliation is also prohibited against anyone who participates in an investigation of such a report.
The Advice Line allows anonymous reporting, except where local law restricts it. For additional information about calling the Advice Line, see Code of Conduct, Page 49.