The COVID-19 pandemic has created challenges for everyone - especially healthcare professionals.
We've adapted quickly to stay with you through these times, and we'll continue to do so as we discover the "next normal" together. While we know our support may need to continually evolve, we're here to meet your individual case needs now.
The Patient Experience
To help you better understand the impact of COVID-19 on patient sentiment, we completed patient research, summarised findings in an infographic, and developed messaging guides to help you re-engage with your patients.
Patient Research
 |
Patient Messaging Guide: |
 |
U.S. COVID-19 Patient Research: |
Patient Experience
 |
UK Patient Experience As part of MedTech Week 2020, we held a high level discussion with leading patient associations in the UK to better understand the experiences of patients during COVID-19. Download report to understand their needs and how they have changed. |
Toolkit for Your Practice:
Our toolkit includes a wide range of templates that you can customise and use directly - from email and direct mailers to video and radio advert scripts and patient telehealth tips.
Browse Available Toolkit:
Virtual Education
EDUCARE is a comprehensive programme of educational and learning paths developed by Boston Scientific to support you in your daily practice.
Many of our comprehensive EDUCARE courses and learning resources are now accessible virtually. In addition, you can access webcasts and virtual roundtables on new topics including remote patient management, patient prioritisation during COVID-19, and telehealth.
See the latest:
Remote Support
We've deployed technology-enabled solutions to help you remotely with device setup, capital equipment maintenance, troubleshooting, and most importantly case support. We've also created tools to help you connect remotely with your patients. Examples include:
- A merged reality app that connects the healthcare team with a Boston Scientific representative to deliver virtual case support and that requires no additional hardware or training.
- A tool that enables healthcare providers to create videos of themselves and send them to patients - providing pre - and post-procedure information to reduce surgery cancellations and aid in better patient recovery.
- A patient monitoring tool that allows physicians to detect the risk of heart failure symptons worsening up to 30 days in advance, so patients can be contacted and provided with support on how to manage symptons to keep them out of hospital.
Innovative Healthcare Solutions
With ADVANTICS, we are delivering personalised solutions for COVID-19 related needs, co-created with individual customers to improve the quality of and access to care while lowering costs.
In-Person Support
So that we can be there with you when you need us at your side, we are complying with your hospital's new protocols and the latest health authority guidance, as well as being trained on required PPE. To date, our teams across the region have completed 97,000 hours of training to be ready for you when you need us.
Ongoing Support for Our Community
