Expert Link - Remote technology and connectivity solutions for healthcare professionals

ExpertLink

Suite of services enabled by remote technologies, to connect healthcare professionals to clinical and technical support.

Support when you need it, where you need it

Boston Scientific ExpertLink remote connectivity solution represents a diverse set of services, enabled by remote technologies. It allows you to remain connected to clinical and technical support, assisting you to deliver care to your patients.

The aim is to expand your options to train on procedures, set up Boston Scientific products , receive capital equipment technical services, and communicate with your peers anytime and anywhere.

ExpertLink brings you more flexibility to manage your time and avoid unnecessary travel. Together, we can reduce the impact on our environment, and help your sustainability efforts.

Take a look at the portfolio of services enabled by remote technologies.

Main services covered

2 Physicians in operating room

Remote proctoring 

Tutoring session with an expert clinician, the proctor, who provides a physician instruction, guidance and training to ensure the safe use of a Boston Scientific device, while performing the procedure.

2 Physicians in catheter lab

Remote preceptorship

Live cases and briefing sessions broadcasted remotely to a group of physicians.

Representative giving support via tablet

Remote Case support

Providing clinical and technical support from Boston Scientific representatives before, during and after a procedure with a Boston Scientific device.

Remote capital equipment support

Getting remote assistance and troubleshooting from Boston Scientific representatives in setting-up or troubleshooting a Boston Scientific capital equipment.

ExpertLink library

Browse our ExperLink library and read case studies showing you the usage and value of our remote support solutions.

Access ExpertLink case studies

Technologies used

To cover the services mentioned above, ExpertLink offers multiple levels of support ranging from mobile-device based to full integrated connectivity solutions. A few examples include:

Finger operating a tablet device

HelpLightning

Support in your pocket

App-based solution that uses augmented reality to blend two real-time video streams into an interactive environment where the specialist can annotate, use hand gestures, freeze images and more.

Download the HelpLightning One Pager

Physcian with communication headset

Rods&Cones (including Smart Glasses) 

Seeing through your eyes

A hands-free GDPR-compliant communication device that connects the operator (the person wearing the glasses) with the remote expert. Providing the remote expert with an OR/Cath Lab integrated view thanks to a full suite of hardware solutions.


Download the Rods&Cones One Pager

Physcian infront of a OR connection device

Tegus Orca

Remote connectivity that's ready when you are

Digital access to any OR or Cath Lab in the world that enables real-time communication, guidance and support between an operator in a healthcare setting and a remote viewer or viewers.


Download the Tegus Orca one One Pager

Contact us for more information about remote support

Caution: The law restricts these devices to sale by or on the order of a physician. Indications, contraindications, warnings, and instructions for use can be found in the product labelling supplied with each device or at www.IFU-BSCI.com. Products shown for INFORMATION purposes only and may not be approved or for sale in certain countries. This material not intended for use in France.