GreenLight XPS™

Laser Therapy System

ExpertCare service plan and warranty

Boston Scientific’s ExpertCare Equipment Support and Services are designed to put your mind at ease so you can focus on patient care, not equipment.

Our ExpertCare team is dedicated to maximizing your procedure investment and delivering peace of mind with tailored coverage options that provide transparency and budget certainty without hidden charges for your GreenLight XPS™ laser therapy equipment. ExpertCare service plans can help preserve your equipment uptime with access to hassle-free priority care and predictable cost of ownership. Our knowledgeable team of technical experts genuinely care and will aim to provide prompt resolution to enable the highest quality performance out of your system.

Service Plan Features

TotalCare

1-4 years

                     

EssentialCare

1-4 years

 

                   

PMCare

1 year

 

Warranty

First year

Access to technical support via phone or e-mail

 

 

 

 

 

 

24/7/365 phone support during patient procedure

 

 

 

 

 

 

Two preventative maintenance (PM) visits per year incl. Material

 

 

 

 

 

Two annual electrical safety test during PM

 

 

 

 

 

Software Updates for optimal performance

 

 

 

 

 

 

Guaranteed on-site service within 48 hours for increased productivity

 

 

 

 

Priority designation in service repair queue

 

 

 

 

Coverage for detective unit on parts/travel/labor

 

 

 

 

 

Free loaner for duration of repair for increased uptime (upon availability)

 

 

 

             

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