GreenLight XPS™

Laser Therapy System

ExpertCare service plan and warranty

Boston Scientific’s ExpertCare Equipment Support and Services are designed to put your mind at ease so you can focus on patient care, not equipment.

Our ExpertCare team is dedicated to maximizing your procedure investment and delivering peace of mind with tailored coverage options that provide transparency and budget certainty without hidden charges for your GreenLight XPS™ laser therapy equipment. ExpertCare service plans can help preserve your equipment uptime with access to hassle-free priority care and predictable cost of ownership. Our knowledgeable team of technical experts genuinely care and will aim to provide prompt resolution to enable the highest quality performance out of your system.

Service Plan Features

TotalCare

1-4 years

                     

EssentialCare

1-4 years

 

                   

PMCare

1 year

 

Warranty

First year

Access to technical support via phone or e-mail

●

 

●

 

 

●

 

 

●

 

24/7/365 phone support during patient procedure

●

 

●

 

 

●

 

 

●

 

Two preventative maintenance (PM) visits per year incl. Material

●

 

●

 

 

●

 

 

Two annual electrical safety test during PM

●

 

●

 

 

●

 

 

Software Updates for optimal performance

●

 

●

 

 

●

 

 

●

 

Guaranteed on-site service within 48 hours for increased productivity

●

 

●

 

 

 

Priority designation in service repair queue

●

 

●

 

 

 

Coverage for detective unit on parts/travel/labor

●

 

●

 

 

 

●

 

Free loaner for duration of repair for increased uptime (upon availability)

●

 

 

 

             

Top