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Boston Scientific ExpertCare

Explore our diverse equipment support and service offerings tailored to meet your unique needs and maximize the value of your Boston Scientific investment.

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Boston Scientific ExpertCare services for equipment support

Our ExpertCare program delivers the services you need to protect your capital equipment and help keep your department up and running. Our service team has the expertise that comes from years of collaboration with our customers to support your goals. We offer a range of service offerings designed to meet your needs and help you get the most out of your Boston Scientific investment.

For technical assistance, or urgent issues impacting patient care, please contact us at CEServiceContracts@bsci.com

Request ExpertCare services

The ExpertCare advantage

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Peak performance

Keep your capital equipment running at an optimal level with our ExpertCare services. Our range of service plans aim to help you reach your operational and productivity goals with comprehensive services, preventive maintenance, expert support, and more.

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Reliable coverage

We strive to fix your equipment the first time with coverage you can count on. From troubleshooting problems over the phone to providing prompt onsite services, our support helps ensure that your capital equipment is up and running as quickly as possible.

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Trusted partner

Trust your equipment to the people who know it best. Our customer care specialists are knowledgeable and specifically trained on Boston Scientific products and applications. Our service team is here to support your needs, be it on-site or remote.

Check our service offer for your urology capital equipment

Access ExpertCare Urology

ExpertCare services

Boston Scientific offers service plans designed to help meet your business needs.3

EverCare

Don’t let technology outpace your investment



EverCare provides premium service for selected products and technology assurance, covering parts and labor, preventive maintenance, and technology upgrades that will keep your system up to date.

TotalCare

Comprehensive protection and coverage



A comprehensive plan that combines the benefits of our EssentialCare service with additional coverage on parts and provision of loaners to help minimize downtime.

EssentialCare

Timely repair and strong maintenance coverage



Support services with coverage on most parts, labor, travel, and preventive maintenance on relevant products.

PMCare

Designed to extend the life of your equipment



Our entry-level service plan provides regular preventive maintenance on covered products with the goal of prolonging the lifetime of your equipment.

InstaCare

Be ready day 1 for the unexpected

Add-on services to complement the traditional warranty plan for enhanced protection right from the beginning.

OnDemand

Service solutions when you need them



We're here to help you no matter what. Even if you don't have a service plan we can partner with you to provide the support you need, when you need it.

Unlock the Full Potential of Your Capital Equipment with our ExpertCare Equipment Support and Services.

Whether you’re in the process of acquiring new capital equipment or already have it without a service contract, discover the possibilities with us and request more information today.

Complete the form below or email CEServiceContracts@bsci.com and a sales rep will be in touch to discuss how our ExpertCare services can be tailored to your needs.

References

  1. Based on Boston Scientific data on file.
  2. Based on Boston Scientific data on file.

  3. Service plans and available features and availability vary based on product lines.