Traveling With Your Communicator

The Communicator can be used when away from home. The healthcare provider should be consulted before planning to travel.

To make sure the Communicator can connect at the new destination, refer to “Checking the Communicator Can Connect to the LATITUDE System” in the LATITUDE Patient Manual

 

Traveling internationally with your Communicator

Use the lookup tool below to determine if your communicator can be used in other countries.

The results in the tool are based on the information submitted and are recommendations only.  The recommendations are NOT intended to provide medical guidance. The healthcare provider should be consulted before planning to travel.

  • A result of “No” means travel to the destination country with the Communicator is not recommended due to either:
    • Connection method being used, or
    • Local radiofrequency (RF) laws. (Radio Frequency refers to how the Communicator communicates with your implanted device).
  • Prior to traveling, the Communicator must be set up in the patient’s home country. (The country it was prescribed in)

 

Search By

  • Search
Please select a value from the dropdown menu.
No results found.

Results

Home Country Destination Country Comm. Model Implanted Device Model Telephone Line (Landline) MultiConnect AW Cell Adapter USB Cell Adapter (model 6295) USB Cell Adapter (model 6359) Internet Adapter

Switch Settings

For travel with telephone line (landline), the Communicator Switches on the bottom of the Communicator must be set to the destination country. Refer to “How to Set Configuration Switches for LATITUDE™ NXT Communicators”.

For travel with cell adapters:

We cannot guarantee coverage in all areas in a given country. The Communicator Switches need to stay set for the patient’s home country. (The country it was prescribed in)

For travel with internet adapters:

We cannot guarantee connectivity in all areas in a given country. The Communicator Switches need to stay set for the patient’s home country. (The country it was prescribed in)

 

If additional information is needed, please contact:

LATITUDE Patient Services: (866) 484-3268

LATITUDE Customer Support (for Clinicians/Reps): (800) 227-3422

 

Resources and Support

We're Here to Help

Our LATITUDE Patient Services team is happy to help answer all your questions about using your LATITUDE system.

Phone: 866.484.3268
Hours: M-F 8:00 a.m. - 5:00 p.m. Central

Email Us

Top