ExpertCare Service Plans
|Phone Support Service|
|Unlimited technical support calls||✓||✓||✓|
|Access to technical support 24/7/365||✓||✓||✓|
|Software updates and bug fixes||✓||✓||✓|
|Annual preventative maintenance||✓||✓||✓|
|Unlimited repair visits||✓||✓||✓|
|Labor and travel coverage||✓||✓||✓|
|After hours onsite service||✓||✓||✓|
|Complete parts coverage||✓||✓||✓|
|Overnight parts shipment||✓||✓||✓|
TECHNICAL SUPPORT REQUEST
Boston Scientific ExpertCare service plans will provide you extraordinary value in three key areas.
Cost Control - There is nothing worse than an unexpected financial surprise. A prepaid service agreement will eliminate variable maintenance and repairs costs.
Uptime - Time is money and with a prepaid service agreement, you will automatically be in front of the line. Our 98% instrument uptime guarantee is our commitment to delivering the fastest onsite service to systems under an agreement.
Convenience - Prepaid service agreements can eliminate the administrative hassles of purchase orders and associated delays that can slow down the process.