Available BT Support

The Reimbursement Support Group - A reimbursement hotline service

The TRG hotline is staffed with nurse case managers and medical coders who are experienced with navigating through the payer process for new technologies and procedures. The staff is HIPAA compliant and available to help you manage the entire pre-determination process as well as appeals. To contact TRG, call (877) 279-3331.

BT Field Reimbursement Managers (FRMs)

BT FRMs are reimbursement specialists from Boston Scientific who are available to work directly with BT treatment providers on specific coverage, coding, and payment issues. For support, please contact your local FRM or call the Boston Scientific Reimbursement Hotline at (800) 876-9960 ext. 54145.