Total Care - This 3-year comprehensive program is ideal for customers who want peace of mind and hardware upgrades at no additional cost. It combines Essential Care service with hardware upgrades. You will receive priority designation not only on technical support and repairs, but also on hardware and software upgrades.
Essential Care - This plan is available to customers who are focused on budgeting and predicting their service expenses. This service agreement combines the value of the standard manufacturer’s warranty with one preventative maintenance and basic user training. Our highly qualified engineers, when required, can be at your site within 48 hours. You will also receive software updates.
Biomed Care - This 3-year plan is designed for those hospitals that have a robust biomed department. This service program provides Boston Scientific an opportunity to collaborate with you to provide rapid response times. This program offers certified biomedical training, service literature, and 100% coverage on replacement parts.