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The ExpertCare Program is designed to provide you with continued confidence in Boston Scientific products, customer support and technical services. Technical support is available 24 hours a day. Our service team has the expertise that comes from years of collaboration with our customers to better support your commitment to patient care.

 

 
Service Plan TotalCare EssentialCare
Phone Support Service
Unlimited technical support calls
Access to technical support 24/7/365
Performance Maintenance
Software updates and bug fixes
Annual preventative maintenance
Repair Services
Unlimited repair visits
Labor and travel coverage
After hours onsite service
Complete parts coverage
Overnight parts shipment
Premium Features
Priority designation