Use the Advice Line to ask a question, raise a concern or file a report relating to integrity in the workplace. The Advice Line is managed by a third-party vendor (follow the link to Advice Line Portal below for more details).
Getting Advice and Reporting Integrity Concerns
Boston Scientific provides a number of resources that employees and others can use to ask a question, obtain guidance, or report a Code of Conduct concern. Boston Scientific strongly encourages use of these resources. One of the resources for reporting concerns is our Advice Line, a toll-free telephone number that anyone can call, 24 hours per day, seven days per week. The Advice Line handles calls in multiple languages. The toll-free number is 888-968-8425.
Note: The Advice Line is not designed for reporting product complaints. If you are not a Boston Scientific employee and need to report a product complaint, please call Customer Service at 888-272-1001. Boston Scientific employees, please follow corporate complaint reporting guidelines.
For Asking a Question or Reporting a Concern, see Code of Conduct, page 47.
It is your responsibility to raise immediately any integrity concern or suspected violation of the Code or company policy or procedure. See Code of Conduct, page 43.
Boston Scientific does not tolerate any form of retaliation against an individual arising from a good-faith report of a potential violation of our Code of Conduct, a related policy, or of an integrity concern. Retaliation is also prohibited against anyone who participates in an investigation of such a report.
The Advice Line allows anonymous reporting, except where local law restricts it. For additional information about calling the Advice Line, see Code of Conduct, Page 49.